Hudson, WI, Heating, Cooling & Plumbing Services

04/24/24 CHRIS & LANCE STELLAR PERFORMANCE MEMBERSHIP COOLING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostat—pass.  Checked humidifier—pass. Checked air exchanger—pass.  Checked furnace air filter & blower compartment—pass.  Checked water heater tank and operation—pass.  Tested the water for hardness and total dissolved solids—pass Provided options for correcting deficiencies.  Customer authorized … cleaned outside intake and exhaust vents for air exchanger. Replaced air conditioning line set insulation. The furnace, water heater, air exchanger, humidifier, water softener and air conditioner are operating properly at the completion of the inspection. Received final payment in full on VisaCard.; we will return when weather is warmer to test air conditioning refrigerant charge, and to clean furnace blower wheel. Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

MEMBER TOTAL SYSTEM INSPECTION 03/23/23 JOSEPH & MICHAEL STELLAR PERFORMANCE TOTAL SYSTEM INSPECTION. Checked thermostats and zoning—pass. Checked humidifier—pass. Checked furnace air filter, blower compartment, operation, safety controls and heat exchanger. Perform combustion analysis —FURNACE IS SHUTTING OFF ON HIGH LIMIT. THE FLAME RECTIFICATION PROBE IS CORRODED AND BURNED AND NEEDS REPLACING. BLOWER WHE EL AND BLOER COMPARTMENT INCLUDING THE CIRCUIT BOARD ARE REALLY DIRTY AND NEED CLEANING. Performed gas leak test—pass. NO UNION FITTING AT THE GAS CONTROL TO ALLOW FOR REPLACING THE REGULATOR WITHOUT SHUTTING GAS OFF AT THE GAS METER. Checked water heater tank and operation—pass. Checked smoke detectors and the carbon monoxide detectors—Smoke detectors pass. Roger will check the carbon monoxide detectors for age. Tested the water for hardness and total dissolved solids—pass. Provided options for replacing the flame rectification probe and cleaning the entire blower compartment in

4/10/24. Chris & Lance Captured refrigerant from old AC, disconnected high voltage and thermostat wires, and cut line set. Removed old air conditioning from the premises. Will schedule another appointment for tomorrow to install new air conditioning in a new spot. 04/11/2024 JOSEPH, CHRIS, LANCE & NOAH INSTALL NEW CONDENSER AND COIL. MOVE UNIT FOR DECK INSTALLATION Set new outdoor unit on a new pad. Connected to piping, electric wiring and control wiring after relocating the line set and electrical to allow for deck installation. Removed old coil from the ductwork. Installed the new coil and patched the ductwork. Connected the piping to the new coil. Tested the system for leaks. Evacuated the system to remove non-condensable substances. Charged system and tested operation. We will return on a warmer day to check refrigerant charge. No payment today. Financed through Service Finance. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

04/15/2024 JOSEPH BAD ODORS FROM KITCHEN SINK DRAIN Odor could be either the disposal or the connecting drain piping. Kelly purchased BIOCLEAN Drain Maintenance System. Provided her with instructions on the proper use and methods of application. Received payment in full. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

4/8/2024 JOSEPH, CHRIS& LANCE INSTALL NEW FURNACE Disconnected and removed the old furnace. Set the new furnace in place after cleaning the floor and walls behind the furnace. Connected the furnace to ductwork, gas piping, vent piping, electrical and control wiring. Turned on the furnace and tested operation. Performed combustion analysis and set gas pressures to manufacturer specifications. The furnace is operating properly at the completion of installation. 04/15/2024 JOSEPH & CHRIS REPLACE VENTING TO CODE Replace single-wall pipe with double-wall pipe per code. Reconnected the vent piping from the furnace and water heater. The system is set up and operating properly at the completion of the job. No payment due. Financed with consumer financing. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

4/10/24 LANCE STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostat—pass.  Checked furnace air filter & blower compartment—pass.  Checked water heater tank and operation—pass.  Tested the water for hardness and total dissolved solids—pass The furnace, water softener, and water heater are operating properly at the completion of the inspection. No payment, on membership plan Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

04/04/2024 JOSEPH & LANCE PERFORM STELLAR PERFORMANCE FURNACE CHECK— $100 OFF COUPON. During the furnace check, we found a cracked heat exchanger. Provided options for Kelly. We are going to replace the furnace on Monday. Kelly chose to go with financing. She also enrolled in the membership plan. Received payment in full for today,s work on a check and received initial investment for the new furnace on MasterCard. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

04/01/2024 JOSEPH HEAT DOESN’T SHUT OFF Checked over all wires and connections at the thermostat, furnace and air conditioner. Re-trimmed and reconnected all of the control wiring. Found no errors in the thermostat or furnace. There was a connection error in communications from back in February 2024, but it cleared itself. The system is operating properly at the completion of the call. No payment due today. Covered under warranty. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

3/25/24 JOSEPH & CHRIS REPLACE LEAKING WATER HEATER Shut of cold water supply to the water heater. Drained the water heater. Disconnected the electrical, gas piping and vent piping. Removed the water heater for disposal. Set the new water heater in place. Connected the water piping, gas piping, vent piping and electrical. Filled the water heater tank. Performed startup and operation check. The water heater is operating properly at the completion of the inspection. Received payment in full on MasterCard. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

I provided an estimate for a Bradford White RG240T6N 40-gallon gas water heater replacement. The quote included installation, new copper piping, a drip pan, and a thermal expansion tank to meet local code requirements.

3/21/24 JOSEPH ZONES OT HEATING Three of the zone thermostats were set at 60°. The homeowner thought they were set up differently. All zones seem to be working, except the kitchen zone seems to stick either on or off from time to time. If this continues, we recommend replacing the kitchen zone thermostat. Received payment in full today on credit card. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

03/14/24 JOSEPH & NOAH UNIT IS STILL SHUTTING DOWN ON E10 ERROR Checked intake and exhaust piping—No blockage. Checked combustion analysis. Slightly high CO2. (Should be around 9.5. Was 9.82). Set up the control to factory specified pressure based on the gas analysis. The boiler is lighting more consistently now and the analysis is spot on. INITIAL GAS ANALYSIS ON LOW FLUE TEMP: 94.6 O2: 3.5 CO2: 9.82 CO: 28 SECOND ANALYSIS ON LOW FLUE TEMP: 100.9 O2: 3.8 CO2: 9.51 CO: 37 3/20/24 JOSEPH BOILER IS STILL SHUTTING DOWN Disassembled most of the boiler and the controls. Recleaned the heater exchanger. Checked the gas piping into the boiler and within the boiler. Checked the burner plate and refractory. Checked the heat exchanger, condensate trap and condensate drain. Unplugged all wires and plugged them in again. Checked all gas pressures with the boiler at static, and also running. Everything is more consistent now than it was previously. It is lighting smoothly and strongly every tim

3/18/24 LANCE STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostat—pass.  Checked furnace air filter & blower compartment—pass.  Checked water heater tank and operation—pass.  Tested the water for hardness and total dissolved solids— water is 18 hardness lead Tech will follow up about debris around exhaust pipe. The furnace and water heater are operating properly at the completion of the inspection. No payment, on membership plan Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

Today, I evaluated the installation requirements for a UV disinfection High Efficiency Whole House Water Filtration system in a standard single-family home. The assessment covered placement strategy, connection to the main water line, and setup of bypass valves. Included were provisions for pre-filtration units to handle sediment and a backwashing system to ensure optimal performance and longevity of the filtration media. Necessary fittings and mounting hardware were also listed in the detailed estimate.

3/11/24 JOSEPH REPLACE WELL TANK. REMOVE MIXED METAL PIPE AND FITTINGS. Shut off the power to the well pump at the circuit breaker panel. Drained the entire house plumbing system. Disconnected and removed the old well tank pipe and fittings. Set new well tank in place and re-piped pipe and fittings using only brass and copper. Restored power to the pump. Pressurized the system. Checked for leaks and proper operation. The plumbing system is operating properly at the completion of the installation. Paid in full by Service Finance financing. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

3/5/24 JOSEPH, LANCE & CHRIS REPLACE FURNACE AND AC Reclaimed, refrigerant from air conditioner for disconnection. Disconnected the air conditioner and furnace. Removed the furnace, indoor coil. And the outdoor condensing unit. Set the new condensing unit on a new pad. Connected electrical and control wiring. Connected line set to condensing unit. Set the new furnace in place. Installed new indoor coil on top of furnace. Connected all ductwork, gas piping, drain line, Electrical wiring, control, wiring, and vent piping. Rebuilt the gas manifold to fit the new furnace and configure the gas piping in a more orderly way. Perform proper start up on the furnace and tested the furnace and all modes. We will not test the air conditioning until the weather is warmer. we still have a few things left to do and will return on Thursday to finish those up. March 7, 2024, Joseph, Lance, and Chris Finished up AC and other furnace condensate lines. Finished air conditioning line set and brazing.

3/8/24 JOSEPH KITCHEN IS OVERHEATING. The zone was calling for heat at the zone relay. The thermostat was in the OFF mode. As soon as I started checking the wiring, the zone shut off. Could not diagnose with failure not occurring. If this occurs again, we will need to perform wiring diagnosis on the myriad of wires in the control system. This will take several hours. Received payment in full for today. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

MEMBER TOTAL SYSTEM INSPECTION 03/08/24. LANCE & CHRIS STELLAR PERFORMANCE MEMBERSHIP COOLING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostats—pass. Checked zone panel-pass. Checked humidifier—pass. Checked air exchanger—pass. (we rinsed and clean the filters and cleaned outside air intake vent.). Checked furnace air filter & blower compartment—pass. Checked water heater tank and operation—pass. Checked AC and the insulation on the vapor line needs to be replaced. Tested the water for hardness and total dissolved solids—0.0 and TDS is 187 The furnace, humidifier, air exchanger, water heater and water softener are operating properly at the completion of the inspection. 3/8/24 JOSEPH BOILER SYSTEM INSPECTION Everything tested good on the boiler except that the flutes on the bottom of the heat exchanger are blocked with ash. The gasket on the igniter is also broken in half. It looks as if it got too hot from not being tight enough. Provi

March 1, 2024, Chris and Lance Removed old water softener, and installed a new Novo downflow water softener. Equipment is up and running upon completion. Received final payment in full Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

March 1, 2024 Joseph, Chris, Lance Replaced roof rain cap. Also replaced furnace vent pipe. Received final payment in full on VisaCard. Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

2/29/24 JOSEPH NO HEAT—FURNACE REPAIR. Furnace was opened with no power going to it. This cleared the error code. Instructed Andrew on how to look through the sight glass if it happens again. Just in case, cleaned the flame rod which had some ash buildup on it. Furnace was turned on and it worked for a short time and then cycled back off again. Determined that it is short-cycling due to the very old Honeywell thermostat. Provided thermostat options. Andy enrolled in the Membership Plan. Replaced the thermostat with a Digital-Programmable thermostat. Turned the system back on. The furnace and thermostat are operating properly at the completion of the job. Received payment in full on Visa Card. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

02/28/24 JOSEPH & CHRIS NO HEAT Error code 23. Pressure switch did not open. Inspected switch, vacuum tubing, condensate trap and secondary heat exchanger. The furnace was installed 6/20/02. The secondary heat exchanger was replaced 8/25/15 at 13 years of age. It has been 8 seasons since it was replaced. Vacuum tubes checked out except the tube between the pressure switch and the collector box. When it was removed, the furnace started. Cleaned out the condensate trap and tubing and found evidence of secondary heat exchanger debris. The secondary heat exchanger is starting to fail again. Unable to determine the condition of it, but if the blocked vacuum tube going to the pressure switch from the Collector box is any indication, it is getting heavy enough to block off the flow of vacuum and drainage. Could not repeat the failure by running the furnace after everything was cleaned out. We will wait and see how long this will last. We will also give options for equipment replacements. Pa

01/09/23 JOSEPH GATHER DATA FOR ESTIMATING HVAC AND PLUMBING Contractor wet elsewhere. We are too busy for this job.

2/26/24 JOSEPH PROVIDED ESTIMATE FOR VENTING REPAIRS — Work is scheduled. Ordering materials.

02/27/24 JOSEPH, CHRIS & LANCE INSTALL NEW AIR EXCHANGER AND WATER SOFTENER Disconnected the old air exchanger and the water softener. Set the new water softener in place and piped into the system. Performed proper startup on the water softener. Transferred owners salt from his old softener to the new softener. Hauled the softener away for disposal. Removed the air exchanger for disposal. Hung the new air exchanger and attached ductwork. Replaced the wall control for the air exchanger. Performed proper startup and balancing of the air exchanger. The air exchanger and water softener are operating properly at the completion of the job. Job is financed and we will process the request for payment from the finance company. Also provided estimates for additional upgrades in the home. Emailed those options to Bryant. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!