New Richmond, WI, Heating, Cooling & Plumbing Services

04/2624 JOSEPH Provided options on air conditioners and furnaces. Pam went to the other room so could only present to Matt.

On 01/11/24, Joseph, Logan, and Chris conducted the replacement of the furnace. The task involved removing the existing furnace unit, including disconnecting electrical and gas connections, as well as removing ductwork. They then installed a new furnace unit, ensuring proper alignment, connection of gas and electrical components, and ductwork reinstallation. Finally, they conducted thorough testing to verify the functionality and efficiency of the new furnace.

Yesterday, I completed an estimate for installing a Carrier Comfort Series 24ACC6 air conditioner and a 59SC5A gas furnace in a residential home. The proposal included ductwork modifications, a new thermostat, and R-410A refrigerant. Additionally, safety inspections and system testing were part of the package. Materials like flexible duct connectors, vibration isolators, and hangar straps were specified to ensure a secure and compliant installation according to current HVAC standards.

03/13/24. Chris STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostats—pass. Checked air exchanger—pass.(getting a little rust show) Checked furnace air filter & blower compartment—pass. Checked water heater tank and operation—pass. Tested the water for hardness- Hardness was 17, recommend getting a water softener Also checked furnace exhaust clearance on outside wall, recommend a gooseneck be put on the exhaust, as it is not a foot above the ground. Cleaned off debris from the air exchanger intake on outside of the house. Provided options for correcting deficiencies. The furnace, water heater, and air exchanger are operating properly at the completion of the inspection. Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

3/13/24 LANCE STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostat—pass.  Checked furnace air filter & blower compartment—pass.  Checked water heater tank and operation—pass.  Tested the water for hardness and total dissolved solids—pass The furnace, water heater and water softener are operating properly at the completion of the inspection. No payment, on membership plan Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

3/6/24 CHRIS HUMIDIFIER NOT HUMIDIFYING PROPERLY Verified air exchanger settings. Verified control wiring and control settings on humidistat. Made minor wiring adjustments. Tested each piece of equipment. The air exchanger is working properly. The humidifier is now humidifying properly. There may be a problem with the solenoid valve plugging up after a period of operation. It may need to be replaced if it does not continue to allow water to flow. No charge for today. We will cover this under warranty repair work. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

03/06/24 JOSEPH & CHRIS HEAT IS NOT BALANCED. BEDROOM AND BATH ARE COLD. Adjusted manifold slightly. He will check with the builder to see if they have as-built drawings of the radiant tubing. If not, we will do isolation diagnostics. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

02/26/24 JOSEPH HEAT WON’T SHUT OFF Found a bad thermostat. Bob and Colette enrolled in the Membership Plan. We replaced the thermostat. The system is functioning properly at the completion of the job. Received final payment in full on check. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

2/23/24 JOSEPH REBUILD CHIMNEY ON BOILER Removed defective pipe and fittings. Installed new. The new piping is working properly. Cannot seal at wall thimble. The pipe needs to be able to move. When it heats and cools, the pipe expands and contracts. The manufacturer does not recommend sealing the wall thimble. Paid in full on VISA. HIGHLY RECOMMEND LINING THE CHIMNEY AND TERMINATING BOTH THE BOILER AND WATER HEATER IN THE CHIMNEY. THIS IS THE BEST EAY TO HAVE THEM CONFORM WITH THE WISCONSIN MECHANICAL CODE. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

2/23/24 LANCE And JOSEPH STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostats—pass.  Checked boiler operation-Inducer is making a lot of noise needs to be replaced. Checked water heater tank and operation—pass.  Tested the water for hardness and total dissolved solids— water hardness 17 Provided options for correcting deficiencies.  The boiler and water heater are operating properly at the completion of the inspection. Provided estimate for replacing inducer On membership plan, so no charge for inspection. Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

In New Richmond, WI, an oil furnace repair addressed a malfunctioning fuel pump in a Miller CMF80 oil furnace. The issue arose from clogged filters and sediment buildup, hindering fuel delivery. Thorough cleaning and replacement of components restored proper fuel flow and heating functionality for our vaalued client.

A recent furnace repair in New Richmond, WI addressed a malfunctioning blower motor in a Carrier Infinity 98 gas furnace. The issue stemmed from worn bearings within the motor, causing inefficient airflow and decreased heating capacity. Prompt repair restored optimal performance, ensuring comfort and efficiency for the household.

2/13/24 JOSEPH REPLACE WATER HEATER AND WELL PRESSURE TANK Shut off the circuit breakers for the water heater and the pump. Drained the plumbing system. Drained the water heater and the pressure tank. Removed both the water heater and the pressure tank for disposal. Installed new water heater and water tank. Redid the piping from the way it was originally to make it neater and easier to access the equipment. Also rewired the water heater and well pump. The wiring was strong all over the place and the control boxes were just hanging in the air. They are now attached to the walls and the wiring is secured. Re-stored the power to the well and the water heater. Filled the water heater prior to powering the water heater. Checked all piping for leaks. Found none. The pump, well tank and water heater are operating properly at the completion of the installation. Received final investment in full on Visa card. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

1/19/24 Logan & Lance We replaced the old air exchanger, humidifier pad and replace the old piercing valve with an add a valve. The new air exchanger is up and running properly with no issues. The humidifier is also running properly with no issues and the add a valve has no leaks. We will need to set up another appointment to accept payment. 01/23/24. Chris Made an extra trip to check humidifier status. I cannot get it to call for water. Water lines are free and clear; will return with voltage meter. And there are a couple of other items that need attention when we return. 01/25/24. Joseph and Chris and Lance Remounted the air exchanger controller. Zip tied in the insulated venting on the air exchanger. After doing some wire testing, we discovered the humidistat board is bad. It is not turning on the fan, nor the solenoid to draw water. Verified this with Aprilaire Tech Support. Joseph received authorization from Klaus to order and install a new humidistat. 02/9/24. Chris R

2/2/24 Chris and Lance Install exhaust vent piping for customer supplied garage unit heater. Also hooked up regulator and gas line. Unit heater is operating but there is a blower fan noise we are concerned about. Informed homeowner and we received payment in full on visa. 2/6/ 24 JOSEPH & CHRIS Double-checked manifold pressure. Set at 3.50” WC. Sealed more completely around wall penetration with spray foam. Owner may need to trim excess foam after it cures. Repaired the fan vibration caused by factory not ptightening the fan set screw properly. The unit heater is running efficiently and quietly at the completion of the call. Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

01/25/24 JOSEPH, CHRIS & LANCE INSTALL THE NEW FURNACE Removed the old furnace and set it outside the shed for the owner. Set the new and connected it to the ductwork. Connected the utilities to the new furnace. Started up the new furnace. Checked gas pressures and performed combustion analysis. The new furnace is operating properly at the completion of the installation. Received final payment in full on personal check. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

01/22/24 JOSEPH LACK OF HUMIDITY CONTROL Explained the proper operation of the air exchanger controls and also adjusted the humidification control for them. Both Nancy her granddaughter’s husband know how to adjust the air exchanger control. No charge for this call. Covered under the warranty. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

1/22/24 Logan Fixed rivets on new boot. The old rivets would not allow the filter to go in smoothly. Now with the rivets I put in, the filter now slides down with easy. I tried dropping the new filter in and also tried putting it in slowly and at different angles. Also had the homeowner try it as well to make sure it was to his liking. Customer said that the filter was much better and it should be just fine for him.

1/8/24 LOGAN STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostats—pass. Checked boiler combustion—pass Checked boiler ignition system—replaced pilot assembly and also need to replace wire on igniter Checked boiler burners and heat exchanger—pass Checked water heater tank and operation—pass. Provided options for correcting deficiencies. Customer authorized … The boiler, and water heater are operating properly at the completion of the inspection. Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!

Service call for No Heat. The heater was working when I arrived but I checked things out anyway. After looking at each of the components that could cause an outage, I determined that the flame rectification probe has been cleaned numerous times, and now is starting to corrode. Replaced the probe with one from the owner's parts box. The furnace is still not starting properly. After lots of diagnostics, I determined that the secondary heat exchanger was plugged. The furnace is at the end of its life. I provided options and we will be installing a new modulating furnace.

Provided a complimentary estimate for new heating and cooling system installation. Also provided options so that the homeowners can decide on the perfect systems for their needs. Also walked through financing options to ensure the clients are able to get exactly what they need within their budget.

New water heater installation. I was able to change out an old Bradford White for a new Bradford White. I had to redo some piping to get the new one to fit properly, as well as reconfigure the existing venting. After the installation was complete I started the new water heater and it ran perfectly. I also was able to adjust the gas pressure for the furnace and get that where it needed to be.

1/14/24 JOSEPH NO HEAT Found bad HSI ignitor. Replaced it. Had to re-strip the ignitor supply wires. They were brittle and broke when I put the wire nuts back on. The furnace is operating at the completion of the job. Received payment in full on MasterCard. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

Stellar Performance Membership Heating Inspection. The furnace is in good condition. Found no problems with the furnace. The air exchanger has totally failed. The water panel in the humidifier needs to be replaced. And the water supply valve is defective and does not meet code. Presented Klaus with the options to correct all of these things. He approved the work. We will order everything we need for the job and schedule a time to come back within the next week or two. No charge for today. Thank you for choosing Stellar Techs! We appreciate the opportunity to serve you!

12/28/23 LANCE STELLAR PERFORMANCE MEMBERSHIP HEATING SEASON INSPECTION. Performed gas leak test—pass. Checked thermostats—pass.  Checked humidifier—pass. Checked furnace air filter & blower compartment—pass.  Tested the water for hardness and total dissolved solids— The furnace and humidifier are operating properly at the completion of the inspection. On Membership plan, so no charge Thank you for choosing Stellar Techs Home Services! We appreciate the opportunity to serve you!